EBOOK

Intentional AI: CX Considerations

Ethical Considerations for your AI Enhanced CX

Right now, generative artificial intelligence (AI) tools like ChatGPT and Bard are all the buzz — leading to excitement and speculation about what the future of work might look like. AI can help us make better decisions, communicate faster, and guide us to smarter, healthier, and more efficient choices. When utilized responsibly, AI has the capacity to improve nearly every aspect of our daily lives.

However, there is also a lot of understandable anxiety around delegating important tasks, communications, and decisions to AI.

As AI continues to be adopted into more and more aspects of daily life, neither the benefits or concerns should be ignored.

The key is to use AI responsibly. In this eBook, we’ll look at ways you can do just that.

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